Contents
What happens when I sign up for 23snaps?
How much does 23snaps cost? (quick answer: it's FREE!)
How long do my photos stay in the system?
I got an invite to connect with a friend/family member on 23snaps, what do I do?
Get in touch if you have any questions or concerns
What is 23snaps?
23snaps is a secure mobile app that allows parents to save and share photos, videos and updates of their children with a select group of family and friends.
Designed and built by dads, with families and privacy in mind, the free 23snaps app allows parents to capture their children’s precious moments as they happen in a beautiful digital journal. Updates can be shared easily and securely with close family and friends, either in real time or through beautifully presented email digests.
What does 23snaps mean?
Did you know that there are 23 pairs of chromosomes that carry all of the genetic information that makes your child the wonderful, unique person they grow to be? One chromosome, like one photograph, is just not enough to tell the whole story.
What happens when I sign up for 23snaps?
You will receive a welcome email with a few tips to help you get started with the app. You are then able to upload photos and videos of you and your children and invite friends and family to share them with you.
How much does 23snaps cost?
The app is completely free of charge to download and use. But don't worry, we never plan to introduce advertising into the app. In order to enable us to provide the app without charging you, we have introduced optional, purchasable products through the app, an example of which is photobooks and photo printing.
23snaps is now, and will always remain, a free service.
What are the account limits?
We don’t want to prevent you from sharing every moment of your child’s development with your loved ones, which is why we’ve made it so you can upload an unlimited amount of photos and videos to your 23snaps account.
How long do my photos stay in the system?
Your photos will be there for as long as you want them to be, unless you specifically ask us to delete them.
I got an invite to connect with a friend/family member on 23snaps, what do I do?
Simply click on the Accept button in the email, this is a link that will take you to the 23snaps website where you can register your own account, if you don't already have one) and then interact with any content you friend or family member has posted (and also upload your own photos).
Who works at 23snaps?
As a relatively new startup company we have a small team of people, all of whom are passionate about the idea of sharing family photos in a secure environment. Our team includes:
- Ivailo Jordanov (Founder)
- Yury Tereshchenko (Founder)
- Lucy Tobias (Marketing and Community Manager)
- Rachell Fontoura (Marketing and Community Co-ordinator)
- Andrew Kempe (Web Development)
- Dimitar Lazarov (iOS Development)
- Alexander Kolev (Web & Windows 8 Development)
- Sam Willis (Designer)
- Sarah Fox (Designer)
- Javier Rodriguez (Data Analyst)
Gett in touch if you have any questions or concerns
You can email us at support(at)23snaps(dot)com, you can also submit a request to us by clicking on the tab at the top of the page. We endeavour to reply to any comments or queries as quickly as possible.