Connecting with Instagram
To connect your 23snaps account with your Instagram account all you need to do is log in to your account on the 23snaps website. Then click on "Your Name" in the menu bar at the top of the screen and select Settings from the dropdown menu. Open the Social tab, and click on the green Connect with Instagram button which will prompt you to log into your Instagram account using an existing name and password*. To confirm, click Authorize to complete the connection process.
*NB: if you don't already have an Instagram account you will need to set one up before attempting to connect.
Posting to 23snaps from Instagram
To include a photo that you post to Instagram to your 23snaps timeline all you have to do is use the hashtag #23snaps. When you share the image to your Instagram feed it will simultaneously be uploaded to your 23snaps account.
Tagging a child when posting from Instagram
When you post a photo to 23snaps from Instagram you still have the ability to tag your child in 23snaps version of the image to ensure in is included in their timeline. To do this you have 2 options, you can either use hashtag+child's name (eg. #lilly), which will automatically tag your child by that name.
However, as your privacy is one of our biggest priorities, we are aware that you may wish to keep the name of your child private from your Instagram followers. This is why we have enabled the option to "nickname" your children when using a hashtag to tag them in 23snaps. To configure your child(ren)'s nicknames just head over to your Social Settings on 23snaps (click on "Your Name" in the menu bar at the top of the screen and select Settings from the dropdown menu, then open the Social tab) and scroll down to the Tagging Your Children section. Here you are given the option to add the new nicknames for your child(ren) that will be recognised when used on Instagram and ensure the correct tag is applied in 23snaps. Just make sure to click Save Changes when you're done.
Disconnecting from Instagram
To remove the connection between your 23snaps account and your Instagram account simply log in to your account on the 23snaps website. Click on "Your Name" in the menu bar at the top of the screen and select Settings from the drop down menu, then open the Social tab. Now you need to click on the Disconnect from Instagram button. The connection will be removed immediately.The images that you have posted to 23snaps from Instagram in the past will remain in your account unless you choose to delete them manually.